Cancel Membership link
in progress
Josh Lopez
I would like to be able to add a button on my site that makes it easy for a member to cancel their membership. This could be something like #/ms/cancel-membership that is only shown to logged-in members.
Duncan Hamra
in progress
A version of this is available in Memberstack 2.0. I will update again once 2.0 is generally available.
Chris Scott
Duncan Hamra: Did this release?
Duncan Hamra
Chris Scott: Thank you for checking! 2.0 did release, but this feature was unfortunately dropped. We opted for allowing member's to cancel via the Stripe billing portal instead of via a custom cancel button. At least for now.
Chris Scott
Duncan Hamra: So customers would just need to log in to their own Stripe account and cancel from there?
Duncan Hamra
Chris Scott: I should have included a link to make that more clear. They'll need to log into their account on your website and click on a button to access Stripe. https://docs.memberstack.com/hc/en-us/articles/7782712032539-Stripe-Customer-Portal
M
Matthew Marquise
This feature is very crucial to a site with great UX. Without this feature right now, users could be very confused on how to cancel membership.