Enable team billing (seats, licenses, users, etc.)
under review
Duncan Hamra
1) The problem → I want a company/administrator to be able to purchase fixed or custom number of seats for their team.
2) Why is this important → It massively increases my LTV, retention, and sales volume.
3) What will happen if this goes unsolved → I have to manage these funky work arounds with coupons and free accounts. However those are really imperfect since the sub accounts don't loose access when the admin stops paying. I'll likely need to use another tool or build something custom.
4) Possible solutions → Create a team management UI for admin accounts. Admin should be able to select a plan with a dynamic or pre-set number of seats, and then invite/add members via this UI. Those sub accounts should inherit permissions from the admin account's status.
Zack Mazzoncini
We need this functionality as well. Any updates on when it will be available or work arounds?
Naitik Mehta
under review
Kevin Dutra
Wanted to voice my support for this item. It would enable me to sell into a large organization and expand over time.
I'd also note that having an unlimited number of seats makes sense as an option.
Duncan Hamra
Kevin Dutra: Hey Kevin! Thank you for this. When you say an "unlimited number of seats" do you imagine a company would would have the option to
pay
for an unlimited number of seats or that they could pay once
for an unlimited number of seats?Kevin Dutra
Duncan Hamra: I think either is valid. From my personal perspective I won't be charging for seats but I do want an admin on the customer side to have the ability to manage access for their team.
Potentially the longer term ask would be around the ability to define user roles and access controls for those users, instead of inheriting permissions from the admin account as mentioned in the initial post.
Duncan Hamra
Merged in a post:
Expiring Free Memberships
John Matias
I have situations where I often need to provide access to one or two additional persons at a company. For example, I have a paid "yearly member" and they ask for access for someone on their team. So I'll create the additional member manually and assign them a free membership. I then have to add notes in a few places (Stripe, my CRM, etc) as well as a calendar event so that I can check to see if the membership has been renewed and if not then I need to cancel and close the free member associated with the paid member. If I could assign the person to a free membership that expires automatically then at least I don't have to worry about that piece of the puzzle.
Duncan Hamra
John Matias would it make sense if I merged this post with the team accounts post?
It sounds like you want an easy way to associate one account with another "parent" account. Is that about right?
John Matias
Duncan Hamra: Yes - I didn't see that post earlier but it does make more sense to merge these two ideas. I feel like Expiring Free Memberships could have it's place but honestly I don't have a good current example in mind. Thanks!