1) Current problems:
  • My members have to login twice when accessing Circle.
  • Circle's SSO modal doesn't have the option to "sign up here" like in the Login Modals
  • When users try and login to Circle using the Memberstack SSO page there's no "forgot password" button. This is particularly bad for our sign up flow, where they create an account on our domain and then have to login on a different domain and so password managers won't share the password across.
2) I want my UX to be as seamless as possible. Every additional step is another source of confusion, drop off, and support.
3) What's plan B? Wait for this to be fixed, and explain how it works to my members so they aren't super confused.
4) Possible solutions:
  • Don't require members to login twice.
  • To be able to create an account from Circle's SSO modal